Jamboo respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how the Jamboo Delivery Partner application ("App") accesses, collects, uses, stores, shares and protects your information.
By using the Jamboo Delivery Partner App, you acknowledge the practices described in this Privacy Policy.
Depending on your registration and use of the App, we may collect the following information:
We use the information collected through the App for purposes including:
The Jamboo Delivery Partner App may collect device location information before, during and, where required for delivery operations, after delivery activities.
Location information may be used to:
Location access is subject to the permissions and settings available on your device and applicable law.
Camera and photo/storage access may be used when you choose to upload information required for registration, identity verification or account management.
Such documents may include identity documents, PAN Card, Driving Licence, vehicle documents, profile photographs, bank passbook or cancelled cheque and other verification documents requested by Jamboo.
Bank account details and UPI information may be collected for processing delivery-partner payouts, withdrawals, settlements and related financial operations.
We do not use bank or UPI information for purposes unrelated to legitimate payout, settlement, security, fraud prevention or legal-compliance requirements.
Jamboo does not sell your personal information.
Information may be shared only when reasonably necessary to operate the platform or comply with applicable requirements, including with:
Jamboo uses reasonable administrative, technical and organizational safeguards designed to protect personal information against unauthorized access, disclosure, alteration, loss or destruction.
However, no method of electronic transmission or storage can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to provide our services, maintain business and transaction records, prevent fraud, resolve disputes, comply with legal or regulatory obligations and protect the rights and safety of Jamboo and its users.
When information is no longer required for these purposes, it will be deleted or anonymized where reasonably possible, subject to applicable legal, regulatory, security and legitimate-business requirements.
Delivery Partners may request deletion of their Jamboo account and associated personal information through the account deletion functionality provided by the App or through the applicable external account-deletion process provided by Jamboo.
When an account deletion request is completed, Jamboo will delete or anonymize associated personal information where required, except information that must be retained for legitimate purposes such as legal compliance, fraud prevention, security, financial records, dispute resolution or other lawful obligations.
Subject to applicable law, you may request access to, correction of, or deletion of certain personal information associated with your account.
You may also contact Jamboo regarding privacy concerns or questions about how your information is handled.
The Jamboo Delivery Partner App is intended for individuals who are at least 18 years of age.
We do not knowingly provide the service to children or knowingly collect personal information from children.
Jamboo may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices or applicable legal requirements.
Any updated version will be published with a revised "Last Updated" date. We encourage users to review this page periodically.
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your personal information, please contact Jamboo through the official support channel.
App: Jamboo Delivery Partner
Privacy Contact: [REPLACE WITH YOUR OFFICIAL SUPPORT EMAIL]